Frequently Asked Questions
Idea management tool and existing systems
Q: I have explored out-of-the-box solutions, and they don’t fit well with our innovation workflow.
Your innovation goals, business objectives, and employee base are unique, so you need a unique solution. InspireIP personalizes the tool and program within weeks to fit your innovation workflow.
Q: I already have multiple systems, and adding another system might be difficult.
InspireIP supports custom integrations with your existing ecosystem. You see all the data in one place.
Q: Deploying a new system will be a lot of work.
First, our software is easily deployable and requires minimal IT work. However, our team works with your IT department and ensures everything is compliant and secure per guidelines.
Q: We already use a central system to onboard new users.
InspireIP integrates with your systems for the onboarding process. We support OpenID and SAML out of the box.
InspireIP tool FAQs
Q: What are the system requirements?
A web browser and a human.
Q: What kind of certifications do you have?
We are an ISO 27001-certified and SOC-2-compliant company.
Q: How does it integrate with our existing tech stack?
We provide API access whenever required so you can plug InspireIP into your existing stack.
Q: How customizable is the tool?
Completely! Your wish is our command.
Q: Does InspireIP support Integrations?
Yes, we support custom integrations with all the popular tools in the market.
InspireIP System FAQs
Q: How much time and money would I need to invest in training my staff?
InspireIP requires no training cost or program, no matter how large is your employee base. Our intuitive user interface helps an individual get started right away. In case there’s a need for training, we include it in the package.
Q: How long will it take until we see results?
Within the first month of implementing your custom idea and innovation management software, you will see tangible results.
Q: How do you manage upgrades?
We roll out new upgrades every quarter. Our developers work hard to ensure quality and the latest features. That does not mean any downtime for you! Our cloud-based nature ensures only uptime.
Q: How do I reach out to you in case of any queries?
Our Support team is reachable at support@inspireip.com. Drop us your concern, and we will reach you as soon as possible during business hours.
Q: Are there any hidden costs after deployment?
Not at all!
Security and Privacy FAQs
Q: What happens to our past data that is not in the new system?
We offer a migration package that brings all the existing data onto the system, even if the data is unstructured.
Q: Can you provide references from clients validating your ROI claims?
Yes. Drop us a message, and we will share the details.
Q: What happens in case of a disaster?
We maintain one month’s data backup in different geographical locations to ensure no disaster impacts your data.
Q: Can I download the data?
Yes, you can download it wherever you want.
Q: What is your privacy policy, especially on data?
You own your data! We never use your data in any hidden ways for monetization or expansion activities.
Q: Does IT need to procure infra?
InspireIP is a cloud-based solution, so you DO NOT need to procure infrastructure.
Q: How do you ensure quality?
We take pride in our scalability. We grow as you grow. Our continuous improvement and agility enable us to stay up-to-date. Take your 30-day free trial to test and evaluate yourself.
Q: What is the geographical location of your servers?
We currently place servers in the US, Europe, and Asia. However, we are flexible in moving the servers to your preferred location.
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