InspireIP's FAQs
Frequently Asked Questions
General FAQs
Q: I have explored out-of-the-box solutions, and they don’t fit well with our innovation workflow.
Your innovation goals, business objectives, and employee base are unique, so you need a unique solution. InspireIP personalizes the tool and program within weeks to fit your innovation workflow.
Q: Deploying a new system will be a lot of work.
First, our software is easily deployable and requires minimal IT work. However, our team works with your IT department and ensures everything is compliant and secure per guidelines.
Q: How customizable is the idea-innovation management tool?
Completely! Your wish is our command.
Q: I need to check with IT and it will be a lot of work
Our team works with the IT department and makes sure everything is compliant and secure as per their guidelines.
Q: I already have multiple systems, and adding another system might be difficult.
InspireIP supports custom integrations with your existing ecosystem. You see all the data in one place.
Q: Does IT need to procure infra?
InspireIP is a cloud-based solution, so you DO NOT need to procure infrastructure.
System Requirement & Configuration FAQs
Q: What are the system requirements?
A web browser (and a human).
Q: We already use a central system to onboard new users.
InspireIP integrates with your systems for the onboarding process. We support OpenID and SAML out of the box.
Q: Does InspireIP support Integrations?
Yes, we support custom integrations with all the popular tools in the market. Here are a few examples of integrations supported by InspireIP.
Q: Is there any limitation on the number of users?
We have different plans like starters, professional and enterprise on the basis of the strength of the organization. We also provide a custom plan that suits the number of your employees. You can look at our pricing page here to get more info.
Q: How does InspireIP integrate with our existing tech stack?
We provide API access whenever required so you can plug InspireIP into your existing stack.
Q: How much time and money would I need to invest in training my staff?
InspireIP requires no training cost or program, no matter how large is your employee base. Our intuitive user interface helps an individual get started right away. Our belief is that if a product needs a manual then it’s not a good product. In case there’s a need for training, we include it in the package.
Security and Privacy FAQs
Q: What happens to our past data that is not in the new system?
We offer a migration package that brings all the existing data onto the system, even if the data is unstructured.
Q: What is your privacy policy, especially on data?
TLDR; we don’t use your data in any hidden ways for monetisation or expansion activities. You own your data.
Q: What happens in case of a disaster?
We maintain one month’s data backup in different geographical locations to ensure no disaster impacts your data.
Q: What is the geographical location of your servers?
We have options to place servers in the US, Europe and Asia. If required we can move the servers to a preferred location.
Q: Who owns the data? Can I download it?
Yes, you can download it wherever you want.
Q: What kind of certifications does InspireIP have?
We are an ISO 27001-certified and SOC-2-compliant company.
Pricing & Plans FAQs
Q: Do you offer any discounts or promotions for new customers?
Yes, we do. Please contact us for more details.
Q: Do you offer custom plans or packages for larger organizations?
Yes we do. If no existing plan suits the number of your employees then contact us and we will create a custom plan for you.
Q: What is the pricing structure for your product?
Go to our Pricing Page and choose the plan that fits your needs. Pricing will be available accordingly.
Q: Are there any hidden costs after deployment?
Not at all!
Other FAQs
Q: How long will it take until we see results?
Within the first month of implementing your custom idea and innovation management software, you will see tangible results.
Q: Can you provide references or case studies from other businesses that have used your product?
Yes, sure. We publish these case studies here quarterly.
Q: How do you ensure quality?
We take pride in our scalability. We grow as you grow. Our continuous improvement and agility enable us to stay up-to-date. Take your 30-day free trial to test and evaluate yourself.
Q: Do you have a mobile app for your product?
Yes. We have iOS and Android mobile apps available on App and Play Store. Our web app is also fully responsive on mobile and tablet browsers.
Q: How often do you release updates and new features for your product?
We roll out new upgrades every quarter. Our developers work hard to ensure quality and the latest features. That does not mean any downtime for you! Our cloud-based nature ensures only uptime.
Q: How do I reach out to you in case of any queries?
Our Support team is reachable at [email protected]. Drop us your concern, and we will reach you as soon as possible during business hours.
Q: Can you provide references from clients validating your ROI claims?
Yes. Drop us a message at [email protected] , and we will share the details.
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